See Why Our Patients Love Us

This dental office was amazing. I had an early 7am apt and found my dental office hadn’t sent proper papers to them, however a lady named Melanie at Monarch Dental worked tirelessly to make things happen. What a helpful great person she was. The procedure went well. Thank you Monarch Dental& Melanie!!

At Waxahachie Monarch Shanae is the best hygienist ever!!!!! Melanie the Office Manager is great as well!!! The whole crew is exceptional! They’re all always nice, friendly, patient & very efficient!!

I had the best time ever at a dentists office. Dr Wald used the gas, I laughed through the entire procedure. Everyone was great from the front door to the Assistant that helped Dr Wald.

I have always been leery of the corporate dentists versus the private dentists; this also goes for doctors in general. Although corporate dentists are created with good intent, their operation process sometimes resembles that of an assembly line. In other words, they are designed to give you just the assistance you need, then simply move on to the next patient. Although time efficient, this leaves little time to address any personal concerns or future issues, essentially reducing you to little more than a faceless number on a spreadsheet. That said, I can not say enough how impressed and happy I am at the team at Waxahachie Monarch Dental. I won’t get into the issues that brought me in here, twice, that lead to more consultation with my neurosurgeon (just had neck surgery), then into the ER, then to an oral surgeon. But what I will say is that Dr. Hatefi and her team did not just say they can’t figure out what is causing my pain and swelling and send me off, they called to check up on me through the remainder of the day, and helped get me in to see their oral surgeon the next day (who was booked for the next two weeks). This team stayed in contact with me for the next 24 hours, stayed late in the office to find an oral surgeon, and stayed up late while I was in the ER till they knew I was okay (yes, they remained in contact with me till almost midnight!). No, it was not because of something they did, quite the opposite, they did not know what was wrong and wanted to be there with me until I found relief. My Neurosurgeon was of no help during this process, an infection near the site of my disk replacement and he was of no help at all! This team at Monarch Dental really showed that they go out of their way to help and want to ensure that you are okay. I even told Dr. Hatefi that I wished she was my Dr., and I mean that. The care that she and her team displayed was very much appreciated, professional, and showed me that they have a passion to help people. I will not go looking for another dentist, I found an amazing team!

Very efficiently ran office. The nurse and Dr were wonderful. It was over before I knew it.