First time visit - all 4 people who assisted with my appointment & care were excellent, professional, kind, and knowledgeable.
I had an issue with my insurance when attempting to come here the first time for an appointment; however, the staff involved went well and beyond their scope of duty to provide the best customer service possible. They managed to help set up my insurance in their system in a quick and swift manner. The staff even followed up efficiently, keeping every promise they made. I'm glad I chose this Dental Clinic to be mine. I know without concern that they will put each and every customers needs before their own.
Staff at the Granbury location are wonderful people, efficient and friendly, very important qualities in my book.
From the ladies at the front desk, to the X-ray tech, to Dr. Hashim himself, an all around excellent 1st visit. I’m very glad to have selected Monarch Dental. Congratulations and best of luck to you Dr. Hashim! Thank you all!
During the past year Monarch Dental Granbury has seen me through a complete dental "overhaul" ... exam, extractions, immediate dentures, and finally permanent dentures. Their entire staff has been nothing short of wonderful. Dr. Hutchens especially went above and beyond to ensure the best fit for my permanent dentures, and I could not be more pleased with the results. Thanks, Monarch.
I was looking for a new dentist in a new town we have just moved to. Monarch Dental was recommended by some friends so we tried them out. It was fairly simple to get an appointment. Everyone from the receptionist all the way to the Doctor was very friendly and thorough. Dr Hutchins was very thorough in his examination of me as a new patient and he made feel like he actually understands my situation and answered all of my questions. He didn't rush me out so he see more patients, but took the time to get to know a little about me and my health. Still don't like going to the dentist but he did make it a little easier being there.
Monarch Dental earned he 5 star rating from appointment scheduling to the receptionist / insurance person / xray tech and Dentist made the 1rst. Impression a great experience. Thanks
My family has been using Monarch Dental in Granbury for years for orthodontic, dental and regular maintenance care. We absolutely love them. All of the doctors and staff have been wonderful. My daughters teeth are picture perfect a couple of years post braces with them. We loved the previous dentist and love the new one, Dr. Hutchens even more. He does the most thorough and extensive routine check ups I’ve ever had from any dentist. I was not impressed with other Monarch locations I tried before Granbury. I am so glad we tried the Granbury location.
My visit to Monarch was very pleasant. I found the staff to be exceptionally friendly and helpful. Caton
Sarah was amazing! She went above and beyond to get me scheduled when I needed, and was the easiest and quickest xray ive ever done in a dental office! she was sweet, Efficient and was always smiling!
In and out quickly! Teeth cleaned polished x-rays Dr looked me over and I was gone! Already made my 6-month follow-up appointment.
They listened to our request to modify their inital dental plans.